Terms and Conditions

Last updated: March 2024

Table of Contents

1. Introduction

Welcome to School Scout, a comprehensive Daycare Management System. By accessing and using our platform, you agree to be bound by these Terms and Conditions. Please read them carefully before using our services.

These Terms of Use constitute a legally binding agreement between you and School Scout regarding your use of our website and services. By accessing or using our platform, you acknowledge that you have read, understood, and agree to be bound by these terms.

School Scout reserves the right to modify these terms at any time. We will notify users of any material changes by posting the new Terms and Conditions on this page and updating the "Last Updated" date.

2. General Use of the Website

2.1. Your Account

  • You are responsible for maintaining the confidentiality of your account credentials
  • You must keep your profile information accurate and up-to-date
  • You must notify us immediately of any unauthorized access
  • You are responsible for all activities that occur under your account
  • We reserve the right to suspend or terminate accounts that violate our terms

2.2. Eligibility Requirements

  • You must be at least 18 years old to use our services
  • You must have the legal authority to represent your daycare center
  • You must provide accurate and complete information during registration
  • You must comply with all applicable laws and regulations
  • You must not use our services for any illegal purposes

2.3. Service Access and Availability

  • We strive to maintain 24/7 service availability but cannot guarantee uninterrupted access
  • We may perform maintenance that could temporarily affect service availability
  • We reserve the right to modify or discontinue any part of our service
  • We will provide reasonable notice of any planned service interruptions

3. Your Content, Conduct and Responsibility

3.1. Content Guidelines

  • You retain ownership of your content while using our Service
  • You are responsible for all content you upload or share
  • You must not upload any illegal or inappropriate content
  • You grant us a license to use your content for service provision
  • You must ensure you have necessary rights to share any content

3.2. Service Usage

  • Use the Service only for lawful purposes
  • Do not interfere with the proper functioning of the Service
  • Do not attempt to gain unauthorized access
  • Do not use automated systems or bots without permission
  • Do not engage in any activity that could harm our systems

3.3. Data Management

  • You are responsible for backing up your important data
  • We implement security measures but cannot guarantee absolute security
  • You must comply with data protection laws and regulations
  • You must obtain necessary consents for data collection

4. Limitation of Liability

4.1. General Limitations

  • To the maximum extent permitted by law, School Scout excludes all liability for any loss or damage
  • We are not liable for any indirect, incidental, or consequential damages
  • Our liability is limited to the amount you paid for our services in the past 12 months
  • We are not responsible for any third-party content or services

4.2. Service Availability

  • We do not guarantee uninterrupted or error-free service
  • We are not liable for any service interruptions or technical issues
  • We may modify or discontinue any part of our service at any time

5. Termination

5.1. Account Termination

  • We may terminate or suspend your account at any time
  • You may terminate your account by providing 30 days notice
  • Upon termination, you must cease all use of the Service
  • We may retain your data for legal or business purposes
  • You are responsible for any fees or charges incurred before termination

5.2. Post-Termination

  • You must return or destroy any confidential information
  • We may delete your account data after termination
  • Certain provisions of these terms survive termination

6. Grievance Officer

For any concerns regarding these Terms of Use, please contact our Grievance Officer at schoolscoutindia@gmail.com

  • Address your concerns within 48 hours
  • Provide appropriate resolution to your issues
  • Maintain confidentiality of your information
  • Follow up on any unresolved matters

7. SMS Service

7.1. Types of Messages

  • Transactional messages for service updates
  • Promotional messages for new features and offers
  • Emergency notifications for critical updates
  • Account-related alerts and security notifications

7.2. Message Preferences

  • You can opt-out of promotional messages at any time
  • Transactional messages cannot be opted out of
  • You can update your preferences in your account settings
  • Message frequency may vary based on your activity

8. Additional Information

8.1. Data Collection

  • We collect necessary information to provide our services
  • We handle all data in accordance with privacy laws
  • You can request data deletion at any time
  • We implement appropriate security measures
  • We may use anonymized data for service improvement

8.2. Third-Party Services

  • We may use third-party services to enhance our platform
  • These services have their own terms and privacy policies
  • We are not responsible for third-party service issues
  • You should review third-party terms before using their services

9. Additional Terms

9.1. General Provisions

  • These terms are governed by Indian law
  • Any disputes will be resolved in Indian courts
  • We may update these terms with notice
  • If any provision is invalid, the rest remain in effect
  • These terms constitute the entire agreement

9.2. Force Majeure

  • We are not liable for events beyond our control
  • This includes natural disasters and technical failures
  • We will make reasonable efforts to maintain service

10. Contact Information

Office Hours

Monday - Friday: 9:00 AM - 6:00 PM IST

Saturday: 10:00 AM - 2:00 PM IST

Emergency Support

Available 24/7 for critical issues