Privacy Policy

Last updated: March 2024

Table of Contents

1. Introduction

At School Scout, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Daycare Management System.

We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy or our practices with regards to your personal information, please contact us at schoolscoutindia@gmail.com.

This Privacy Policy applies to all information collected through our website and/or any related services, sales, marketing, or events.

2. Information We Collect

2.1. Personal Information

  • Name and contact information
  • Email address and phone number
  • Billing and payment information
  • Account credentials
  • Profile information and preferences

2.2. Children's Information

  • Basic information about children under your care
  • Attendance records and schedules
  • Health and medical information (with consent)
  • Progress reports and assessments

2.3. Technical Information

  • IP address and device information
  • Browser type and settings
  • Operating system information
  • Usage data and analytics

3. How We Use Your Information

3.1. Service Provision

  • To provide and maintain our services
  • To process your transactions
  • To manage your account
  • To communicate with you about our services

3.2. Service Improvement

  • To improve our services and user experience
  • To develop new features and functionality
  • To analyze usage patterns and trends
  • To conduct research and development

3.3. Legal Compliance

  • To comply with legal obligations
  • To protect our rights and property
  • To prevent fraud and abuse
  • To enforce our terms and conditions

4. Information Sharing

4.1. Service Providers

  • We share information with trusted service providers
  • Providers are bound by confidentiality agreements
  • We only share necessary information
  • We monitor provider compliance

4.2. Legal Requirements

  • We may disclose information if required by law
  • We may share information to protect our rights
  • We may share information in emergency situations
  • We will notify you of any legal requests when possible

5. Data Security

5.1. Security Measures

  • We implement industry-standard security measures
  • We use encryption to protect sensitive data
  • We regularly update our security protocols
  • We conduct security audits and assessments

5.2. Data Storage

  • We store data in secure, certified facilities
  • We maintain backup systems
  • We implement access controls
  • We monitor for unauthorized access

6. Your Rights

6.1. Access and Control

  • You can access your personal information
  • You can update or correct your information
  • You can request data deletion
  • You can opt-out of marketing communications

6.2. Data Portability

  • You can request a copy of your data
  • You can transfer your data to another service
  • We will provide data in a standard format
  • We will process requests within 30 days

7. Cookies and Tracking

7.1. Cookie Usage

  • We use cookies to improve user experience
  • We use cookies for security purposes
  • We use cookies for analytics
  • You can control cookie settings in your browser

7.2. Tracking Technologies

  • We use analytics tools to improve our service
  • We respect Do Not Track settings
  • We provide opt-out options for tracking
  • We disclose tracking in our cookie policy

8. Children's Privacy

8.1. Protection Measures

  • We implement special protections for children's data
  • We require parental consent for data collection
  • We limit data collection for children
  • We provide parental control options

8.2. Parental Rights

  • Parents can review children's information
  • Parents can request data deletion
  • Parents can update consent preferences
  • Parents can contact us for assistance

9. Changes to Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

10. Contact Us

Office Hours

Monday - Friday: 9:00 AM - 6:00 PM IST

Saturday: 10:00 AM - 2:00 PM IST

Response Time

We aim to respond to all privacy-related inquiries within 48 hours